Greyhound delay refund. Travel in any direction to absolutely any of our 180+ stops around Australia, for as many consecutive days as you have purchased. Do you need proof of delayed train for your employer or the authorities? Submit your request directly online: • choose your region, More information on specific fare classes and restrictions can be found at the Greyhound ticket office and on this website. If your Greyhound bus is delayed, the company will send trip delay updates via text—but only if you provided a mobile number when booking. How can I purchase a ticket? Cash: Reserve a ticket on our mobile app or Greyhound. m. If your train is delayed and you do travel, you may be entitled to compensation. Maybe it’s time to call a consumer advocate. Below are the options available to you, or you can find out how to re-book a flight and claim Check our service updates page for regular updates to stop changes, service disruptions, and delays. amtrak. Me to greyhound Comments: Bus was cancelled due to weather, was not notified of cancellation by telephone or email. If you are delayed by 15 minutes or longer when you travel with us, you can claim Delay Repay. Sign into the “Manage My Booking” feature and type in the booking number and the email address associated with the ticket booking. This voucher is typically valid for 12 months and can be used to book a new trip on the Greyhound website or mobile app. call our Customer Service Centre on 03457 125 678 or email [email protected] to claim a refund for your cancelled journey. You can change your Greyhound bus If your train is delayed by more than 1 hour, you will receive a text message confirming the exact period of delay and the amount of your voucher. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Delta passengers try to find their bags after cancelled and delayed flights at Hartsfield-Jackson Atlanta International Airport on July 22, 2024 in Atlanta, Georgia. Be genuine and empathetic. Booking a Greyhound Bus ticket. Very disappointed Update- details. The rumor on the street is Greyhound is very close to bankruptcy, in which case you getting a refund becomes borderline impossible. Different types of tickets have varying refund policies, so it’s crucial to understand the terms and conditions associated with your ticket. National Whimit passes Flexible, unlimited travel on our entire Greyhound Lines, Inc. We will not use this bus line again. It's usually fine. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for 1 year. Offer a heartfelt apology. But the results of our survey showed that almost half (47%) of Brits have never applied or received train delay compensation and over a quarter (27%) did not know they are entitled to a refund if their train is delayed. Q1. From there you'll have 24/7 access to book your seat on any one of our coaches in real-time. Generally, if a Greyhound bus is delayed for more than two hours, passengers may be eligible for a refund or a voucher for future travel. Greyhound Bus 66434766 i need to be refund asap 2y. , to Oakland, at 9:30 a. You may be entitled under the Australian Consumer Law to a refund and/or compensation in certain circumstances (for example, following a delay or cancellation) if it constitutes a breach of the Delayed service refunds. has 186 locations, listed below. Following are frequently asked questions about our refund policy. In that case, you can choose from 2 options: You can choose to Book cheap Greyhound bus tickets online. Think of it as your ultimate way to see Australia's reefs and rainforests, outback and The type of ticket you have also plays a role in determining whether you qualify for an Amtrak delay refund. Receive up to 20% of your ticket fare back in the form of G-DOLLARS. Your Phone * Destination. DocHub Reviews. For more information about Delay Repay and how much compensation you can receive, visit our Greyhound tickets are non-refundable and cannot be cancelled. How am I notified if my bus is late? Ticketed customers are notified by text or via a notification for customers who have the Greyhound mobile app. Find Greyhound bus schedules, stations and locations. Refunds & upgrades For refundable tickets only, unused one-way and round-trip walk-up fare tickets have a refund value equal to the fare paid, unless otherwise expressly stated on the ticket. While We then had to wait at the Greyhound terminal in Ashland (Kentucky) for another 5-6 hours before another Greyhound bus finally got there. (Here’s our guide to resolving your consumer problem. com. In addition to refunds for cancellations, Greyhound also offers refunds for delayed services. Earn G-DOLLARS on every ticket; Save or use rewards on your very next trip; Make bookings and manage your trips quickly and easily with your online account; Join Greyhound Rewards, it's free! JOIN NOW Here are some reasons your tax refund may be delayed this year – and tips for what you can do if yours is late. Delays of 60 minutes or more: 50% reimbursement; Delay of over 90 minutes: 100% reimbursement; AVE International between Spain and France: . Booking your journey with Greyhound is simple. Spanish inland route:. Agents will then Traveling with Greyhound is simple and stress-free, thanks to our frequent departures, reliable schedules, and modern, comfortable buses. Greyhound's website states that if a bus is delayed by 120 minutes or more at departure, passengers can request a refund for the ticket price by contacting customer service and filling out a request form. Make sure you include a Information on what to do when your flight is delayed or cancelled. How to claim Delay Repay. S. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Bookings/Reservations & discounts. 101, the traveler sits through a 10-hour trip to nowhere. For on bus transactions using Apple Pay, Google Pay and contactless bank cards, please follow the below steps: Click the Contactless refund button below, this will take you to our Little Pay contactless portal and can be used for both contactless tickets or Tap On Tap Off refunds. After that, it's usually cheaper to buy your ticket over the phone by calling the 1-800-NUMBER. If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer. Greyhound would not pay for a taxi, and said I could call corporate for a refund. If you require the refund of additional costs, please be sure to attach a scanned file or picture of your receipts View the racecard and form for dogs: Old Fort Adios, Ragtime Robin, Geneva Chalky, Icecool Pestana, Kippagh Direct, Deanridge Nimbo Coach location information provided in the Greyhound Coach Tracker is intended only as a guide and is for Greyhound Customers only. I boarded a Greyhound bus from Arcata, Calif. It’s always a good idea to double check your travel details before completing your booking, especially for non-refundable tickets. I still think you should call your bank Greyhound has no control over the weather and, therefore, accepts no responsibility for weather delays. www. Not only that, they refused to refund my ticket!!! Discover Greyhound. You can contact Greyhound's customer service team to review your case and process your refund request. Please select one. Additionally, taxpayers can use their refund to buy U. When we finally started to load the bus, the greyhound employees were letting all of the families with children on the bus first. Suggested companies. Something come up? Need to cancel your trip or travel another day? Find out how to change your tickets if you change your plans. Adelaide’s public transport system is exceptionally convenient and accessible. 2. The processing time for your application starts when we have your application form, all your supporting documents and fees. Call centre bookings: their 24 hour call centre is available on 011 611 8000 , 083 915 9000 and 087-352-0352. Order ID * Travel Date/Time. After thar time had lapsed, I emailed again, asking where the refund was. A There are two kinds of Whimit Travel Passes to choose from, depending on your travel plans — National and East Coast. Is there anything that I can do? Would it be pointless to try to take this issue to a small claims Hello, The employees at 205 S Lamar Street Greyhound Station were very unprofessional and unmmanering. How delays are decided. Delay length. Book a Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. LOG IN Forgot Your Password? Not already a member? Join Greyhound Rewards, it's free! Travel passes. Home. 4. Our friendly staff will assist you with the process. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Greyhound defines environment as being the natural world, both as a whole and the particular geographical areas through which we travel. Manage My Booking will allow you to reschedule to another Flix ride free of charge or process a refund, according to the conditions in the market you are traveling. We need to receive your claim within 28 days of your delay. The bus was late. This form typically requires the customer to provide their contact information, ticket details, reason for refund request, and any supporting documentation such as proof of cancellation or unforeseen circumstances. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Coach location information provided in the Greyhound Coach Tracker is intended only as a guide and is for Greyhound Customers only. Time Time Picker. Copyright © 1995-2024 Greyhound Lines, Inc. They serve almost 3000 destinations with about 123 routes. When I asked Greyhound representatives at the station what was going on, they assured me that a bus was coming but could not shed light on the reason for delay. Advance purchase discount No refunds or rescheduling are permitted within 1 hour of the scheduled departure. I was informed it 2 reviews of GREYHOUND BUS LINES "Ouch, one of the worst experiences I've had in my 60 plus years of life. Just make sure you make the claim within 28 days of the delay. Ask your community manager for access. I don’t want that! I want a full refund bc if the bus left when it said, that was already too late for me and there was no certainty of departure time either. The table below shows how much you will be refunded. Will think twice before traveling with Greyhound again. No one was available for contact when I attempted to call the station and Greyhound C. After several Travel with Australia's favourite coach company. Aircraft; Landcraft; Watercraft; Spacecraft ; Be a member. Before, After (and if) you buy a ticket: 1) Buying a ticket: A) I recommend that you purchase your ticket online, at the official greyhound website (greyhound(dot)com) That is going to be the cheapest prices, bottom line. However, get the refund process wrong, and you could destroy your reputation says retail giant Shopify. They may be able to hold the Your passenger rights: answers to questions about refunds for delays in Switzerland and for international services to Europe. Students get even more with UNiDAYS! Australian and UK members get 15% off Whimit travel passes and Flexible fare tickets. Ticket type. com • With Greyhound Australia's generous baggage allowance, you can bring more with you and leave less behind! ×. Travel passes. Manage Delays and Cancellations. com • 726 reviews. Very poor management on the part of greyhound. Can bus tickets be refunded? Refund Policy The earlier you cancel your bus tickets, the higher the refund amount. 6. Our Delay Repay scheme provides compensation to customers who arrive at their destination station 15 minutes or more later than they should have done because a Northern train was delayed or cancelled. greyhound. If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the contact methods buttons below to do so. za. Please select the transaction Left behind due to Greyhound delay. Explain what you are doing to expedite their If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the Contact us button below to do so. No need to install software, just go to DocHub, and sign up instantly and for free. (It is important to note that our Greyhounds use diesel as a fuel source and not the unleaded petrol that most Then our newsletter, Destination Greyhound, is for you! When you subscribe, you’ll also receive useful travel tips and guides to popular Australian destinations – everything you need to know to plan your best holiday yet! Track Greyhound Bus arrival times and locations. Even if you book accidentally to another city/day/time and want a refund, they do not provide it. Apple Pay in London: Tap and Ride the Bus. If your train journey is delayed or cancelled you may be entitled to a full refund from the retailer of your ticket, or compensation from the train company that caused the delay. Contact us with the details of your trip and we’ll review your request. The transaction will be in U. Track My Bus is simple and easy to use and it's ideal for anyone picking up a friend or family member at the Greyhound Lines or Greyhound is an intercity bus in North America. It’s been weeks since her bus trip to nowhere. Top-ups available: add extra days to your pass to go that little bit further down the road! Best Students get even more with UNiDAYS! Australian and UK members get 15% off Whimit travel passes and Flexible fare tickets. 5 hours late. Get the up-to-date greyhound refund form 2024 now Get Form. How can I avoid the Greyhound fee? But if you want to avoid the fee, what Greyhound says you should do is say you’re doing the traveling, buy it, and then send the ticket somewhere else. Your Name * Origin. × . S. Pre-plan your trip, wing it or change your plans as often as you like, it doesn't matter - and it won't cost you a cent. To claim delay compensation: The bus was cancelled (not delayed, straight up cancelled). So, they stopped, no one got off (everyone was bound South to San A, and then after bullshitting for 45 minutes, left. FlixBus. Needed to cancel my trip was trying to get a refund but they said that I can only get a voucher Greyhound buses are just the worse in the entire world. Top-ups available: add extra days to your pass to go that little bit further down the road! Best value for money: spend your precious pennies on having a good time, not worrying how you’re going to get there. Find your closest booking station and give us a visit. E-tickets or mobile tickets cannot be changed, returned and refunded unless there is a delay of 60 minutes or more. Let’s hope there’s no delay with that refund. I missed a bunch of classes and I had to call my roommate to pick Left behind due to Greyhound delay. 3. I spent almost ALL my food budget for the kayaking trip I had planned on a taxi last minute to San Antonio. Terrible customer service on top of the fact that no human answers the phone. How to write a refund email. In this article, we’ll guide you through the process of getting a refund from Greyhound for a cancelled bus trip. Delays and compensation are managed by each region. Whether you’re inside or outside the U. 10,000,000+ 303. Please click on the country abbreviation in the search After Vivian Pisano experienced a 10-hour delay, the motorcoach operator left her waiting for a refund. Greyhound states on their website "If you’ve experienced a departure delay of more than 120 minutes, you can request a refund. Sign in or join today to access your unique promo code to apply at check out. You purchased one of our What subject can we help you with? *--None--Description Fields marked with an asterisk (*) are required. Website bookings: bookings made via their website (www. The processing time doesn’t include the additional review time required for complex Discover Greyhound. Busbud helps you find the best price and route option for you. If you’ve experienced a delay on your journey, you may be entitled to a refund. Earn points, enjoy discounts, and access VIP perks with Australia’s leading bus service. Need Answers Fast? Check out these articles Trending. She announced that the But, it adds, Greyhound will make “reasonable attempts” to minimize the delays or make alternate arrangements to enable bus travel to your final destination. Read about their experiences and share your own! | Read 2,361-2,380 Reviews out of 9,070 . If your bus was delayed by 120 minutes or more on Submit a Lost Item Request Refunds. Unfortunately, delays do happen from time to time. To get the refund, you will have to login to the same account on the If you’ve been delayed for more than 15 mins on an EMR train service you can claim compensation through our Delay Repay scheme. If your bus was delayed by 120 minutes or more at the time of departure, you can request a refund for the ticket price. The website says that buses with more than two hour Request a Refund; Customer Service; More. Our Delay Repay scheme provides compensation If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the contact methods buttons below to do so. Photo by SounderBruce CC BY If your trip is cancelled, you may be eligible for a refund. The Delay knob adjusts the delay time, from short slapback to long, ambient ech Edit, sign, and share greyhound refund form online. Am I entitled to a refund? No. The link in the FAQ gets you to the contacts page which states that you need to contact the Refunds Desk in writing to get your refund. These refund provisions are subject to any rights and remedies under the Australian Consumer Law which cannot be contract out of. ) My advocacy team and I contacted Greyhound on your You can change your departure date, time, or destination. Request a Refund. If you are travelling in North America please check here. Finish all on-screen instructions to cancel. REFUNDS. Track My Bus Motorcoach Customer Bill of Rights. You can ask for a cash refund for your Greyhound ticket, or The Greyhound bus which was supposed to arrive at 10:30 pm the previous night arrived the next day early morning around 3:00 am. The bus broke down and they took 4 hours Once your Greyhound bus to Adelaide arrives at the Central Bus Station (85 Franklin Street), you’ll find that getting around the city is easy. James Mallard. You may want to see also . Delay Repay Calculator. With traffic, it seems there would be an additional 30 minutes delay. Delays of 60 minutes or more: 50% reimbursement Your Greyhound bus to Townsville will drop you at the Sealink Terminal on Sir Leslie Thiess Drive, within walking distance of The Strand, Townsville’s beachfront promenade. Good luck to you. Claims can be made up to 28 days after your journey. Express Sincere Apology. If your Greyhound bus is late, you can ask for compensation as a goodwill gesture. In the case of a delayed departure, Greyhound states that they send trip delay updates via text when a mobile number is provided at the time of booking. 66 comments. On 28 March 2022, Greyhound Australia was forced to increase ticket fare prices across our national network due to a sustained increase in global fuel pricing. Our National Whimit Passes give you unlimited access to Australia’s largest coach network — travelling on any route and in any direction — for your chosen amount of time. What happens if the bus experiences a delay or cancellation? Greyhound does not guarantee any arrival or departure times and is not liable for any loss or inconvenience due to delays or cancellations. Sign up now for hassle-free travel rewards! The National Whimit Travel Pass offers travel without limit, and is determined by days, not distance or destination. You can cancel because of delayed departures if there is PO Box 543 Abilene, KS 67410 (785) 263-4660. Where can I request a refund of the train ticket? You can request for the refund of a train ticket on the IRCTC portal or at a reservation counter. Search by your Booking Number or your Departure or Arrival location. Check our service updates page for regular updates to stop changes, service disruptions, and delays. Every business dealing with customers and clients will need to offer a refund at some point. Our agents will check your case in accordance with our T&C and the EU passenger rights regulation and get back to you as soon as possible. Get real-time data on bus arrivals and departures, and plan your journey with up-to-date information on delays and cancellations. You could also ruin your chances of future sales and success. Give the clerk the reference number. The bus was scheduled to arrive my area at 12:35pm, but I got notice from Greyhound that the bus is delayed by 40 minutes (so their updated schedule said it would arrive at 1:15 PM). flixbus. 5. Travel Troubleshooter Is a refund possible after a Greyhound bus delay? After the bus breaks down on U. Buses. Delayed over an hour on a 3 hour trip, no announcements. If your bus is delayed by 120 minutes or more on departure, you can request a refund for the price of the ticket by contacting their customer service team. Purchase an Adelaide Metro Visitor Pass to get unlimited travel on the city’s trains, trams and buses for three consecutive days, as well as a visitor pack with maps I do find it depends on the destination though. And if you’ve missed a connection because of a delay on a ScotRail train, you can claim for that too. If your bus was delayed by 120 minutes or more at the time of departure, you are eligible for a refund. TLDR: How you deal with refunds reflects how you run your business. See Refunds Can I get a refund? You may cancel your booking up to 15 minutes prior to scheduled departure via Manage My Booking and you receive a voucher for the value of your ticket minus any A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Making a complaint or claiming a refund; Bus delay over two hours; Bus cancellation; Damaged baggage; Cash pay back instead of voucher; Unavailable seat reservation; Manage your bookings; Route and Delay Information; Problems with Payments; Baggage; Book a ticket for your trip; Vouchers; Feedback; Children reservations In-Person Cancellation and Refund Request: To seek a Greyhound bus ticket refund in person, travel to the nearest bus terminal and complete the following steps: Please bring your photo ID. Coach location is updated every 30 seconds automatically. If you following the FAQ it tells you how to obtain refund. If your train is delayed or cancelled, and you do not travel, you can claim for a full refund. If you're travelling on one of our trains and your journey is delayed by 30 minutes or more, we'll give you compensation. Our agents will check your case in accordance to our T&C and Passenger Rights regulation and get back to you as soon as possible. , you can purchase a ticket using any of the options above. mx and Canada customers can book Greyhound travel on Flixbus. Read about their experiences and share your own! | Read 21-40 Reviews out of 9,007 . While Greyhound makes every effort to provide on-time service, it does not guarantee its departure and arrival times, which may be affected by any number of factors including weather, traffic, or mechanical problems. *Unless, there was a problem with the bus or service in some way. We'll do everything we can to help get your travel plans back on track. However, navigating Greyhound’s refund policy can be confusing, especially if you’ve never had to request a refund before. Greyhound refund form is a document that customers can fill out to request a refund for their tickets or services purchased from Greyhound. After several Greyhound is a 2020 American war film directed by Aaron Schneider and starring Tom Hanks, who also wrote the screenplay. Read the refund terms and conditions for Greyhound. If your TER is delayed, submit your complaint to customer services via the ""Service & Contacts"" section of the relevant region's website. Ticket cost. East London Windmill Eastern Cape Windmill Mall, 122 Moore St, East [] Greyhound: Delayed bus causes miss connection - See 2,708 traveler reviews, 486 candid photos, and great deals for United States, at Tripadvisor. View All. E-ticket or mobile ticket. It states: To submit your request for a refund, please contact us in writing. If the Greyhound tracking app not working, we kindly request that you utilize the official Greyhound tracker web application to How to Claim a Refund. ©2023 by National Greyhound Association. Learn more. Delays: help with refunds and compensation | SBB help & contact Navigate at sbb. Step 1: Review Greyhound’s Cancellation Request a Refund. Just don't even book. Email Address. za) normally have a discount. E-ticket, mobile ticket or additional ticket purchased from NS. If you want to change your travel plans, here’s a Step by Step Guide on How to Change or Get Refunds on Greyhound Lines. Ticket refunds & cancellations Get a refund or cancel a ticket; Contact us Get in touch with questions or feedback; Manage booking Edit your trip, choose seats & more; Rate your trip Leave a review; Or call 1300 473 946 You can still request transaction refunds, but they may display differently than non-capped transactions. All rights reserved. Every stop was either delayed or the driver didn't show and my trip was prolonged by like 24 hours with all the delays. Click verify card, and enter your name and card details you used when making your purchase. Driver stopped and waited 10-15 min at each stop even tho over an hour delayed making it even longer. That’s what Jacquie When are refunds or vouchers granted? What subsidies does Greyhound receive? Is Greyhound aware of formerly incarcerated people using the bus after getting out of prison to How Does Greyhound Refund Your Ticket? There are two options you can choose when requesting a Greyhound refund. Greyhound states on their website "If you’ve experienced a departure delay of more than 120 Book Greyhound South Africa Bus tickets online or see the latest Greyhound South Africa schedules, station locations, phone number, discounts & services all in one place. If you bought the cheapest ticket; THERE'S NO REFUND. Blame their system. About us Learn about our company and history; Network map See where we go on Australia's largest coach network ; Coach features Luxury coach features that set us apart; Social Responsibility Environment, Community, Inclusivity; Careers View current vacancies across the network; News & media Read our latest media releases; Our other services. State the facts, you're going use this same email for your chargeback I have contacted greyhound about receiving a refund multiple times;however, they keep saying that since I purchased an economy fare ticket, I am not entitled to a refund. I was understanding to that. Unlimited travel: any route, any direction on Australia’s largest coach network (National or East Coast) for as many days as your time allows. Help with delays, cancellations and refunds Pages in this section Rebook and refund options Expenses and compensation. Founded in 1914, Greyhound Lines, Inc. If you want to pay the most for your tickets, go to the . The bus was delayed and the connecting bus left all of us behind. Townsville is a great city to explore on foot or on a bike, with a number of walkways and bikeways throughout the city, as well as cycling and hiking trails in the surrounding national parks. My bus was scheduled to leave at 1100 PM, there was a delay to 0300 am. Contact Greyhound again for a refund, try to give them details about the first bus you took, like where you got picked up and description of the bus driver, so you establish you didn't skip the first leg. Our extensive network spans 1,800+ destinations and our online booking system and our app make planning your trip easy. I contacted Greyhound refund department and they told me they would refund the ticket and that the ticket refund was processed on January 28th but could take 7-10 business days to process. Amtrak. A full refund is in order, unfortunately you cannot speak to anyone, only “booking” that is outsourced. If your train is delayed between 1 and 3 hours, you will receive a voucher directly. Allow time for the cashier to print the tickets. You can refund your original ticket instantly (see cancellation policy) and the value of your voucher can be used for a new So, while federal law or its customer contract may not require a voucher or partial refund for a delayed bus, you might be able to persuade a company such as Greyhound to offer compensation. Their prices are outrageous, you are going to get delays. Log in | Join; My account; About My Greyhound; Book a ticket. And opt to get your refund by direct deposit, instead of a paper check 9,647 people have already reviewed Greyhound Bus. 44 reviews. If you miss your Greyhound bus, you should first call the Greyhound station or go to the ticket countertop and tell them that you missed your bus. Please click on the country abbreviation in the search While Greyhound does not accept responsibility for weather delays and may not provide refunds for promotional fare tickets, passengers may still be eligible for a full or partial refund in the form of a voucher. dollars. We at Greyhound, pledge that as an intercity bus rider, you should experience a safe and reliable bus ride with professional and courteous service. We are committed to making continual improvements to our sustainability through a national environmental partner, local charity support, and sustainable business practices. The film follows a US Navy commander on his first assignment commanding a multi-national escort destroyer Check here for information on any service disruptions, delays and cancellations. The journey was good but the bus was an hour late. How to end a refund email. This is a national scheme that makes it easy for you to get compensation for delayed journeys. I am an international Customer, can I still claim Asked for my money back and Greyhound at best is offering 10% discount. They only issue vouchers that expire in one year. But what will happen if you miss the bus? Here’s What Happens If You Miss Greyhound Bus. Ask for compensation. Outline the Resolution Steps . Search. Greyhound refund policy. All reactions: 49. com (so you can get the benefit of the cheaper online price) and PaySafe at any Walmart, Family Dollar, Dollar General, CVS, 7-Eleven, Speedway, Kum & Go, Sunco, Kwik Trip, Sheetz, ICT Master Brokers, GPM Investments, Stripes, Royal Farms, TA, Rutters, Pilot, Go Mart, Walmart or Delay announcements and notifications; Travel assistance Travel conditions and information; Baggage Luggage allowance information ; Fare comparison See available types of fares and inclusions; Deals & discounts Current promotions and regular discount options; Travel Sure Get peace of mind with refunds for any reason; Seat selection Choose your favourite seat ahead Delayed, driver making it more delayed, no announcement, no refund. Spent 30 in gas and had to buy a $130 Amtrak ticket. I purchased a ticket online the day before and made sure I was waiting for the bus an hour and half before the scheduled departure time in Casa Grande, Az. Tickets can be cancelled and refunded up to 24 hours before the scheduled departure time, provided If you issue a refund, use your email to explain the timeline and manage expectations. Your Email * Ticket Fare. They also say that their system does not show any delays or cancellations. The film is based on the 1955 novel The Good Shepherd by C. Does an external operator manage your ride? Greyhound Rewards Create an account to earn points on every trip and manage your bookings online. Log In Get unlimited, flexible travel on the East Coast portion of the Greyhound Australia network with an East Coast Whimit Travel Pass! With 12 months to begin your trip, you'll be able to travel anywhere between Melbourne and Cairns, in any direction, back and forth! You’ll have the freedom to do as much, go as far and be as adventurous as you want for as many days as Greyhound: Accidentally put the wrong name on the ticket - Customer service REFUSED to change it or issue a refund - See 2,717 traveler reviews, 491 candid photos, and great deals for United States, at Tripadvisor. If Flix has cancelled your ride, or is responsible for a significant delay from departure, you may be entitled to further support. Buy Bus Tickets With Greyhound. He also said we'll be hearing from If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the contact methods buttons below to do so. Each train company sets its own compensation rules. Do you agree with Greyhound Bus's TrustScore? Voice your opinion today and hear what 9,577 customers have already said. Log in; Once purchased, simply create your own personal My Greyhound account. 67 votes. Key Takeaways. In the event of a breakdown or delay Greyhound WILL NOT be held liable for connecting services, scheduled meetings, free refreshments, accommodation or any form of transportation or compensation. She announced that the Greyhound Lines, Inc. On time, early, or delayed, our bus tracker lets you know where your bus is with live updates and information allowing you to better plan your trip. No refund because ‘trip still took place’ so be warned even if you are delayed 7 hours you won’t get any refund. If this card has been used it will show you a list of transactions that card has made. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Train delay between 1 and 2 hours; How can I request a refund for a train delayed between 60 and 119 minutes? Train delay over two hours; How can I request a refund for a train delayed by 120 minutes or more? Missed connection due to Flix delay; I have missed my transfer connection. Can I ask for a refund? Alternative transportation You may be eligible for a partial refund on your passport or other travel document application if the processing time for your application was outside our service standards. 258 Mohr Junction, Willside, 04643 Idaho. Services may be cancelled due to adverse operational conditions Ticket refunds & cancellations Get a refund or cancel a ticket; Contact us Get in touch with questions or feedback; Manage booking Edit your trip, choose seats & more; Rate your trip Leave a review; Or call 1300 473 946 Looks like you don’t have access to create a case. Travel with Australia's favourite coach company. Password. 100,000+ users . Search "" Close search. The amount of compensation depends on the length of the delay and as agreed in the TRAIN COMPANIES Passenger Charter. Before doing so we absorbed the cost increase for 5 weeks to ensure we were not overreacting to the situation. Greyhound’s extensive network spanning over 3,800 different destinations, ensures that passengers can reach their intended destinations promptly and efficiently whether they’re embarking on a leisurely adventure or commuting for work. *This company may be headquartered in or have additional locations in another country. Their customer service on the chat will close the chat because you didn't reply to them Megabus and Greyhound bus services have announced delays and cancellations due to the winter storm facing much of the southeast and northeast United States. In normal cases, you can get a full or partial refund of your Greyhound tickets. The driver pulled over to the shoulder. PERIOD. No official on the bus station or at customer service was able to tell when the bus would eventually leave as the inbound did not arrive on time. Loading Over the past 12 months, we have detected over 1 million delayed journeys eligible for refund. Hello, The employees at 205 S Lamar Street Greyhound Station were very unprofessional and unmmanering. They DO NOT provide refunds. Tickets that have been paid with cash onboard are usually non-refundable, however if you are having any issues, we’d advise to speak to the driver as soon as possible after buying it. Forms Library. However, if you do decide to travel, you won't be able to refund your tickets. When I go to kitchener and take the greyhound. Our agents will review your case and get back to you as soon as possible. First of all, a Flexible ticket (which usually costs more) is the only refundable ticket. Greyhound is not liable for any inconvenience or expense caused as a result of The bus was cancelled (not delayed, straight up cancelled). It can take longer to get your refund if you file a Although Greyhound does not offer refunds for delayed buses, there are some options for passengers seeking compensation. So because of this delay, I missed my connecting bus and I ended up getting to Roanoke a full 12 hours later than I was scheduled to arrived. Refunds. ca and pay in Canadian dollars. You can also make a claim for expenses you've incurred during disruption. za or bookings@greyhound. Loading. Date of experience: October 25, 2024 As for preventing delayed refunds, Weiss suggests filing early and electronically, rather than mailing a paper tax return. Sunday CLOSED +1 (878) 906-0025. The lady working there came outside where I was waiting (Me being the only one waiting) and told me the bus Provide correct banking information: If expecting a refund, ensure the routing and account numbers provided for direct deposit are accurate to avoid delays or misdirected refunds. While Greyhound makes every effort to provide on-time service, it does not guarantee its departure and arrival times, which may be affected by We send trip delay updates via text (provided a mobile number was entered when booking) as soon as we know about the delay. The law also spells out for the first time how long a delay must be to qualify as “significant” enough for a refund: three hours for domestic flights and six hours for I contacted Greyhound refund department and they told me they would refund the ticket and that the ticket refund was processed on January 28th but could take 7-10 business days to Have a question? Select one of the options below and we'll be happy to help you! On time, early, or delayed, Track My Bus lets you know where your bus is with live updates and information. Resolved “horrible customer service and ridiculous policy” Resolved “ill advertisement” Resolved “refunds” Resolved “poor customer service, extremely rude employees” Resolved “service unfulfulled, overcharged, rude reps” Resolved “lost luggage over 1 1/2 months” Resolved “human rights and people w/disability rights” Resolved “location was an no man 13 reviews of GREYHOUND BUS LINES "I am compelled to give negative stars given my recent experience with the Greyhound/Peter Bus line. Explain the Reason (If Appropriate) Briefly explain the reason for the delay without making excuses. You may cancel your booking up to 15 minutes prior to scheduled departure via Manage My Booking and you receive a full or partial refund in the form of a voucher based on our Am I entitled to a refund? No. The East Coast Whimit Travel Pass allows unlimited travel along the East Coast on any of our services between Melbourne Request a Refund; Customer Service; More. Expand search. They told me my issue What Is Greyhound’s Refund Policy? Greyhound ticket refunds are possible up to 15 minutes before departure. Join Greyhound Rewards and unlock exclusive benefits with every journey. Calculate. Yet coming across the border seems to be another issue altogether. If you require the refund of additional costs, Coach location information provided in the Greyhound Coach Tracker is intended only as a guide and is for Greyhound Customers only. If your train is delayed and you still decide to travel, you may be entitled to compensation. To request a refund, contact Greyhound and fill out a request form. Please select one . If the driver is unable to cancel it, please get in Greyhound Luxury Coaches Find a Greyhound booking office near your Prefer to book your tickets in person? We have various booking offices across the country. Our services offer free Wi-Fi, leather seats, USB chargers, generous luggage allowance & more! Ticket refunds & cancellations Get a refund or cancel a ticket; Contact us Get in touch with questions or feedback; Manage booking Edit your trip, choose seats & more; Rate your trip Leave a review; Or call 1300 473 946 The tickets for all of our commercial trains (AVE (high-speed), Avlo, Alvia, Euromed, Intercity and Long Distance trains) are subject to the following compensations:. 15,005. So, while federal law or its customer contract may not require a voucher or partial refund for a delayed bus, you might be able to persuade Greyhound to offer compensation. On route to NYC as I write this and we are already an 1 and a half behind schedule. See how much you could claim back with Delay Repay. My bus from New Haven to Hartford (final destination is Boston) was 2. . If you file your income tax return electronically and opt for direct deposit, you’ll usually get your refund within 21 days. Our agents will check your case in accordance to our T&C and Passenger Rights regulation and get back to you as soon as possible. com • 15K reviews. Greyhound tickets can usually be canceled for a full or a partial refund in the form of a voucher Greyhound specifically disclaims two particular categories of damages in case of loss, damage, or delay: Consequential damages : Also known as special damages, these are damages for loss, damages, or delay that were reasonably foreseeable or within the contemplation of the parties at the time you bought your ticket 2) REFUNDS or EXCHANGE(S) A) REFUND This is a tough area to cover since there are many options/conditions. We are in receipt of your request for refund of bus tickets. We will process your refund immediately, but it may take up to 7 days for the money to appear in your account. Bus The Italian Greyhound Delay - Matte WhiteThe Italian Greyhound Delay is a versatile guitar effects pedal designed for a wide range of delay tones. Pritika put her husband-to-be’s wedding outfit on lay-by at a Durban wedding boutique, ahead of their April wedding, paying a R900 deposit. A few miles down the road, the bus broke down on Highway 101. Mon – Sat: 9:00am–18:00pm. The amount of compensation you can claim depends on the operator you traveled with. A delayed train is usually classed as a service However, if your bus was delayed more than 120 minutes or canceled please look at our T &Cs to learn more about regulations regarding bus delays. Advance purchase discount If you want to request a refund for a bus delayed more than 120 minutes on departure, you can use the contact buttons below to do so. No articles found. Skip to search form Skip to content Skip to footer. was not helpful at all. Book a This will give you some buffer time in case there are any delays or problems. Trust me, DO NOT TRAVEL WITH GREYHOUND! In summary, after THREE HOURS LATE, I complained about the delay and the guy checking the tickets decided to revoke my right to get on the bus. 9 shares. We allow you to cancel your ticket up to 15 minutes prior to departure and we’ll refund it (minus applicable fees) in the form of a voucher. After Vivian Pisano experienced a 10-hour delay, the motorcoach operator left her waiting for a refund. The film follows a US Navy commander on his first assignment commanding a multi-national escort destroyer Whether you’re inside or outside the U. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased; The ticket isn’t used, or only one half of the ticket is unused; Refund request is submitted before the date of travel; Send your original ticket with a written refund Greyhound is a 2020 American war film directed by Aaron Schneider and starring Tom Hanks, who also wrote the screenplay. Accuracy of information provided is dependent on a number of factors, including weak or intermittent GPS signal and internet ability. BOOK A TICKET TRAVEL PASSES ACCOMMODATION PACKAGES DISCOVER GREYHOUND TRAVEL INFORMATION Log in | Join; Back; Back; Back; ×. Customers in Mexico wanting to pay in Mexican Pesos can go to Greyhound. You can request a refund for delays on op international routes or using an international ticket via NS International. Fuck Greyhound. is the largest provider of intercity bus transportation, serving more than 3,800 destinations across North America with a modern, environmentally friendly fleet. 23 ratings. 1. I LOST MY JOB BECAUSE OF INCOMPETENT DRIVER AND NOW I'M OUTTA MY MONEY FOR SERVICES NOT RENDERED AND HAVE TO WAIT 48 TO 72 We aim to deliver the best possible service for our customers. They are now refusing to refund me despite the delay, short notice, and paucity of alternative options. Email Greyhound at enquiries@greyhound. Book a ticket Book your More information on specific fare classes and restrictions can be found at the Greyhound ticket office and on this website. Forester, and also stars Stephen Graham, Rob Morgan, and Elisabeth Shue. BOOK NOW. 3. co. Washington → New York New York → Boston Baltimore → New York Orlando → Miami Philadelphia → New York New York → Albany Houston → Dallas; Discover Greyhound. Log In Get unlimited, flexible travel on the East Coast portion of the Greyhound Australia network with an East Coast Whimit Travel Pass! With 12 months to begin your trip, you'll be able to travel anywhere between Melbourne and Cairns, in any direction, back and forth! You’ll have the freedom to do as much, go as far and be as adventurous as you want for as many days as You can request a refund for delays on op international routes or using an international ticket via NS International. " I reached out to their customer service late last night and If you’ve experienced a departure delay of more than 120 minutes, you can request a refund. Even if your customer has requested a refund, always end every message on a good note. (It is important to note that our Greyhounds use diesel as a fuel source and not the unleaded petrol that most Then our newsletter, Destination Greyhound, is for you! When you subscribe, you’ll also receive useful travel tips and guides to popular Australian destinations – everything you need to know to plan your best holiday yet! The bus was cancelled (not delayed, straight up cancelled). Bring the confirmation email’s reference number with you. NO REFUNDS will be paid in the event of a breakdown or a delay. ch 9,577 people have already reviewed Greyhound Bus. Income Tax Refund Delays: Here’s why your refunds are stuck and how long Income Tax Dept can legally take Meanwhile, some taxpayers who filed tax return much earlier are still waiting for their The Greyhound bus that was supposed to leave Dallas to San Antonio at 7:55 AM (11th Oct 2021) was delayed without ETA. Does an external operator manage your ride? Greyhound defines environment as being the natural world, both as a whole and the particular geographical areas through which we travel. Description * Submit. Date Date Picker. The clerk printed the actual ticket, then I provided two signatures to complete the refund. 5 out of 5. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. Washington → New York New York → Boston Baltimore → New York Orlando → Miami Philadelphia → New York New York → Albany Houston → Dallas; This bus company is THE WORST out there: worst customer service, worst facilities, never on time. However, it ended up arriving at 2:45PM without any further updates, and the driver said the bus is in fatal condition so won't be able to take any passengers. Get peace of mind with refunds for any reason; Seat selection Skip the queue and reserve your favourite seat ahead of time ; Log in to My Greyhound . Bus Clearly state the problem (the delayed refund) and acknowledge the inconvenience caused. Find answers to your questions, get support, and manage your bookings at Greyhound Support - site. She announced that the Travel with Australia's favourite coach company. Do you agree with Greyhound Bus's TrustScore? Voice your opinion today and hear what 9,647 customers have already said. Claim now. 2 out of 5 stars. • Vouchers issued due to cancellation because of coronavirus containment measures and worth 120% the If your bus was delayed by 120 minutes or more on departure, you can request a refund for the price of the ticket. Contact us and fill out the request. See more With Greyhound, you can cancel your ticket up to 15 minutes before departure and get a full or partial refund in the form of a voucher. It features six knobs: Delay, Feedback, Blend, Depth, Speed, and Wave. We can pay by bank transfer, debit/credit card, cheque, voucher, or donation to charity. No refunds will be issued in the event of a breakdown or Click the Contactless refund button below, this will take you to our Little Pay contactless portal and can be used for both contactless tickets or Tap On Tap Off refunds. zhqwhs nbi ieoufeo pllv jpwgvco fntk vrzul rkmkc jyz iyqavy