Usac lifeline application. The table below reflects 135% of the 2022 Federal Poverty Guidelines (FPG). Submit a Whistleblower Alert; Lifeline. Through the mail with a completed cover sheet, to: Lifeline Support this application or wait until the Lifeline Program Administrator asks you for them. 5:00 minutes. USAC promotes phone and internet connectivity to Tribal communities through the Universal Service Fund (USF) programs. Consumer Eligibility; Enhanced Tribal Benefit; National Verifier. Introduction visited Introduction. If you live in California, Oregon, or Texas, You may also contact USAC's Lifeline Support Center for assistance at 1-800-234-9473 or lifelinesupport@usac. Chapters Chapters. The USF programs—E-Rate, Rural Health Care, Lifeline, and High Cost—help connect Tribal communities to phone and broadband services by working at the infrastructural, communal, and individual level. How to apply for Lifeline. You can search using your zip code or your city and state. Print and complete an application in English or Spanish. Lifeline Program applications should be sent to the telecommunications company directly. The E-Rate Productivity Center (EPC), Emergency Connectivity Fund (ECF), and Cybersecurity Pilot Program (CBR) sites will be unavailable Friday, October 25 from 7:00 to 10:00 p. Before You Begin ; Obtain a SPIN (498 ID) Responding to Bids; Winning the Bid; Starting Services; Invoicing; Before You’re Done; Tribal Libraries Pilot Program; Cybersecurity Pilot Program; Column 3. Select Get Started to apply now. Oct 24, 2024. lifelinesupport@usac. USAC conducts recertification to ensure that active Lifeline subscribers, including those who also participate in the Affordable Connectivity Program (ACP), are still eligible for the Lifeline benefit. The Schools and Libraries (E-Rate) program provides discounts on eligible data transmission services and internet access, internal connections, and managed internal broadband services and equipment for eligible schools and libraries. S. Cómo Aplicar a Lifeline. If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. RAD is a registration system that validates the identities of service provider representatives performing transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier. We apologize for any inconvenience this may have caused. The notice will say: You have to recertify; You have 60 days to respond; What to Do If Asked to Recertify Lifeline provides Tribal partners with access to the National Verifier to help consumers submit online Lifeline applications, upload eligibility or other documentation (as needed), and track the status of applications. We're dedicated to continuing TracFone’s participation in the Lifeline program. Consumers are eligible to receive Lifeline if their household income is 135% or less than the Federal Poverty Guidelines, or if a member of their household is eligible to participate in at least one of the following federal programs: SNAP, Medicaid, SSI, Federal Public Housing Assistance or Veterans Pension and Survivors Benefit. Recertify To recertify for a Lifeline benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 5. 3 | Save. Box 7081 London, KY 40742. 📄 FCC FORM 5629 – A Closer Look . If you think you qualify, apply to get Lifeline. Executive Session Recommended. Your company is responsible for helping resolve any issues with your Lifeline service. Explore the Four Universal Service Programs Closing the digital divide through affordable, accessible, and reliable voice and internet services. To apply for Lifeline, consumers can utilize the National Verifier application system accessed either through the USAC website or a participating phone or internet company. Pilot Program trainings and webinars will be announced on this Service providers may submit an online application on behalf of their consumer to verify the consumer’s eligibility for Lifeline. Service Providers: Connecting Millions to Broadband Services. OMB APPROVAL EDITION 3060-0819 Page 2 of 8 Universal Service Administrative Company | www. Advertise Lifeline; Appeals and Audits; Forms; Minimum Service Standards; Orders; Record Keeping; Column 2. On this page you can access all of the USF applications associated with your log in. Lifeline. Enter Your Personal Info Enter Your Personal Info. After you file and certify an FCC Form 471 within the filing window, Program Integrity Assurance (PIA) reviewers at USAC check the information on your form for completeness and accuracy and may have additional questions for you to answer. Affordable Connectivity Program Application The Lifeline application is reviewed and approved by the Lifeline National Verifier. | Lifeline and ACP BPO and Call Center Services | Request for Proposals (RFP) In order The Lifeline Claims System (LCS) is the online filing system that service providers use to submit claims for reimbursement. LIFELINE SUPPORT CENTER (800) 234-9473 | 9 am-9 pm ET | 7 DAYS PER WEEK LifelineSupport@usac. on the keyboard or After logging in, you will see USAC's new single portal application dashboard if you have access to more than one application. Steps. Read More Enhancements to the Online Application. Recertification is an annual requirement for Lifeline subscribers. How to Use National Verifier; Eligibility Verification; Recertification is USAC’s centralized application system. g. If you apply online or by mail, you may need to prove you are eligible based on age, income, address, and more. This tool can help you find companies in your area that offer Lifeline, which can reduce the cost of your phone or internet service by providing a monthly discount. or call (877) 384-2575 from 9 a. com utilized many of the existing Lifeline requirements, enabling USAC to quickly modify existing Lifeline systems to meet the needs of the new program. The table below outlines the dates for the 2024 National Verifier maintenance schedule. Online Application Overview ; 1 ; Tap or click on a web browser on your mobile device or computer. territories, and the District of Columbia. Online. You recently submitted an application for Lifeline, a federal program that lowers the monthly cost of phone and internet for qualified consumers. Learn more about how to qualify as a survivor. How to File FCC Form 481. org Need help? Call the Lifeline Support Center at 18234473 USAC System Availability; Column 4. Lifeline lowers the monthly cost of phone or internet service. General eligibility requirements for Lifeline: Lifeline is available to qualified customers in every U. org eed hel Call the Lifeline uort Center at 1-8-234-473 FCC FORM 562 1. Please do not share any sensitive personal information via email. Review Funding Commitment How to apply for Lifeline. Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband. We will contact you to let you know if you need to submit proof. Lifeline Training Opportunities. org You can write to the Lifeline Support Center or mail an application to: Lifeline Support Center PO Box 7081 London, KY 40742 Pennsylvania Public Utility Commission 1-800-692-7380 After logging in, you will see USAC's new single portal application dashboard if you have access to more than one application. org You can write to the Lifeline Support Center or mail an application to: Lifeline Support Center PO Box 7081 London, KY 40742 Pennsylvania Public Utility Commission 1-800-692-7380 Consumers may qualify for the Lifeline program if they participate in a qualifying program or have a gross household income at or below 135 percent of the federal poverty guidelines. More information is USAC will continue to temporarily accept driver’s licenses or state identification cards that have expired on or after March 1, 2020, when needed to complete any Lifeline applications. 25 a month off phone, internet, or bundled phone and internet services (up to $34. org LifelineSupport. Qualify for Lifeline! - nationalverifier. to 8 p. 2 | Connect. Page 1 of 8 Mail the form to this address: USAC Lifeline Support Center P. Enhanced Lifeline Benefits for Tribal Lands You can get a monthly discount of up to $34. ). Representatives, or their service providers on their behalf, have two options to submit documentation to resolve registration errors: Online, through USAC’s secure webpage. org Lifeline Program 7 Available for Public Use Resources • Review the RAD web pages on USAC’s website for more information on RAD. ” Once the information has been validated and approved, USAC will issue a 498 ID. This means users no longer have to sign into multiple applications to interact with different USF programs. Consumers may submit questions via email to . the Lifeline support center. Consumers and subscribers may complete online or paper forms. If you are asked to recertify, you must do so within 60 days, or you will lose your Lifeline benefit. Mail the form to this address: USAC Lifeline Support Center PO Box 1000 Horseheads, NY 14845 Mail your completed application form to: USAC Lifeline Support Center P. org, or by calling (800) 234-9473. The Universal Service Fund helps communities and people across the U. For Public Use ; Page ; 6; of ; 31 ; Universal Service Administrative Co. Apply now. E-Rate Home; Get Started; Applicant Process. Due to a lack of additional funding from Congress, the ACP stopped accepting new The Lifeline National Eligibility Verifier (National Verifier) checks consumer information when an application is submitted. Lifeline Consumers. Mail the form to this address: USAC Lifeline About Lifeline's Paper Application About Lifeline's Paper Application Get a Paper Application Get a Paper Application Complete the Paper Application Complete the Paper Application All customers must apply for Lifeline through the Universal Service Administrative Company (USAC). You can also apply online at LifelineSupport. On October 22,2024, the FCC released the 2025 FCC Form 499-A and 499-Q along with their accompanying instructions. Events. About Lifeline Lifeline is a Federal Communications Commission (FCC) program that provides a monthly phone or internet service discount for qualifying low-income consumers. Box 9100, Wilkes-Barre, PA 18773. ET or email us at LifelineSupport@usac. From the dashboard, you can visit the "Settings" page to USAC will continue to temporarily accept driver’s licenses or state identification cards that have expired on or after March 1, 2020, when needed to complete any Lifeline applications. Before You Begin; Competitive Bidding; Selecting Service Providers; Applying for Discounts; Application Review; Starting Services; Invoicing; Before You’re Done In September, USAC released updates to the online Lifeline application in the National Verifier consumer portal. stay connected to the information, resources, and care they need. Every year, USAC will check to confirm you still qualify. TO qualify for Lifeline and to receive a monthly discount, you need to provide some more information by [ELIGIBILITY EXPIRATION DATE — 50 calendar days]. ESSION – I. (SPIN) is a unique nine-digit number assigned to service providers by USAC when an FCC Form 498 is filed. 2 . Tell us how you qualify . Lifeline is a Federal Communications Commission (FCC) program to help make communications services more affordable for eligible consumers. The EBB Program ended on December 31, 2021, with See how to qualify for Lifeline. org Need help? Call the Lifeline Support Center at 1-800-234-9473 FCC FORM 5629 OMB APPROVAL EDITION 3060-0819 Lifeline Program Application Form 2a. Consumers can apply for another federal benefit called Lifeline. Phone. If you have questions about your application or would like an application mailed to you, contact Lifeline at 800-234-9473 or [email protected]. Service Provider Process. Qualification Lifeline: Lifeline subscribers are eligible to participate in ACP. If you previously received the Affordable Connectivity Program (ACP) benefit, you should check to see if you qualify for Lifeline. If you participate in one of the qualifying programs, provide a letter or official document as proof. | Lifeline and ACP BPO and Call Center Services | Request for Proposals (RFP) In order address is recommended so USAC can send you status updates about your application. Customers who live on federally recognized tribal lands may get up to an extra $25 monthly discount. Key updates include: • Providing a new Lifeline application landing page with key information on Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The state Lifeline administrator for CA and TX or the federal Lifeline Administrator in other states will attempt to prove your continued eligibility each year through eligibility databases and reach out to you if they need more documentation to prove your Apply To apply for a Lifeline benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 6. Join USAC, the FCC, and other partner organizations for various training and awareness events throughout the year, including: Lifeline. Please select one of the following to verify your identity. These goals Important News: The Affordable Connectivity Program (ACP) has ended for now due to lack of additional funding from Congress. USAC monitors user access and content for compliance with applicable laws and policies. Announcements; Appeals & Audits; Delays in Lifeline Application Document Reviews Resolved. To learn more about the Lifeline program and its new benefits for survivors, visit USAC Lifeline Program today. XECUTIVE . 50 million in unused funds from prior funding years to the extent necessary to satisfy funding year 2022 demand for the RHC Help Connect America. I consent to let USAC contact me at my Lifeline If you have questions during the application process, contact the ACP Support Center by email at . USAC is responsible for helping you apply for the program, understand eligibility requirements, and keep your benefit current Invoice USAC; Submit Annual Report; What is a Consortium? Column 2. Contact a phone or internet company to get your benefit. LifelineSupport. Are you driven to make a meaningful impact and help others? You belong here. If the service provider believes the consumer’s address should be on Tribal lands, they can contact USAC at Lifeline Program to request The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. If a Lifeline subscriber wants to enroll in ACP, USAC systems verify their Lifeline status before completing the ACP enrollment. AT&T Lifeline offers a discounted wireless phone service plan to make basic phone service even more affordable for qualified customers. Submit Funding Requests. Apply Now. Social Security Number. Before You Begin; Competitive Bidding; Selecting Service Providers; Applying for Discounts; Application Review; Starting Services; Invoicing; Before You’re Done Apply To apply for a Lifeline benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 6. 0200 usac. This discount consists of up to $9. (E-Rate) program. If we cannot confirm you qualify, you will receive an email or letter in the mail and may also receive reminders by email, mail, or pre-recorded messages on your phone. Handouts. USAC System Availability; Column 4. Beginning as early as 2012 and continuing through at least 2021, Q Link, directed by Asad, its CEO, cheated the Lifeline program by making repeated false claims for reimbursement, taking and retaining Lifeline funds that it was not entitled to receive, providing false information about its Lifeline customers, and deceiving the FCC. 25 off the cost of phone, internet, or bundled services if you live on Tribal lands. FCC Form 484 Part 1. You may be eligible to get Lifeline based on your income or participation in a government assistance program. The issue is now resolved, and document review times Determine Eligibility of Your Site. Introduction and Status. Application Review Process. Use the Application Status Report tool to learn if USAC has received your FCC Form 466 and collected the information it needs to make a funding commitment decision. Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether consumers are By Phone. If you qualify through a government program: copies of your state ID card and an official document from the programs you are qualifying though (your SNAP card, Medicaid card, etc. If you would like to verify your identity using your Social Security Number, please check the box to the left of this subsection and enter the last Lifeline Program applications should be sent to the telecommunications company directly. Learn more about how to Get Lifeline. For less. org or mail from the Lifeline Support Center to let you know if you qualify for Lifeline. Find out how to qualify, choose a participating Lifeline is a federal program that lowers the monthly cost of phone or internet service. In December 2020, as part of the Consolidated Appropriations Act, Congress appropriated $249. 95 million in additional funding for the program. Total Enrolled ACP Subscribers by Method of Verification. Box Transition; March 15, 2023: ACP Enhancements Coming to the Online Consumer Application; February 28, USAC Implements National Verifier Connection with the Department of Veteran Affairs Households that are eligible for ACP and Lifeline may apply for and receive both benefits on the same or separate service. If you live in California, Oregon, or Texas, check with your phone or internet company or visit your state website to find out how to apply for the FCC Releases the 2025 FCC Forms 499. Healthcare Connect Fund (HCF) Program (Consortia) Healthcare Connect Fund (HCF) Program (Individual HCPs) Telecom Program Service Providers FCC Form 499 (Contributors) We offer Lifeline discounts to qualified Delaware subscribers who meet certain eligibility requirements, such as government subsidies or a household income that is at or below 135% of the Federal Poverty Guidelines. To apply for Lifeline, a consumer must generally use the National Verifier application system, which they can access through USAC or a phone or internet company participating in Lifeline. This ensures accessibility for This tool can help you find companies in your area that offer Lifeline, which can reduce the cost of your phone or internet service by providing a monthly discount. accepting applications. Prepare For Competitive Bidding & Request Services. 25 for Tribal consumers) toward their monthly bill, depending on region and eligibility. Text STOP to end messages. This streamlined application process makes it easier and more convenient for eligible individuals to access the Lifeline benefit. Learn how to apply for Lifeline online, by mail, or through a phone or internet company. Review the online document submission guide for step-by-step directions. If you receive FEMA's Individuals and Household Program support, you can get Lifeline. If you previously received Forms. Virgin Islands: using either the separate Lifeline Enrollment Application or ACP Enrollment Application. USAC The process is quick and simple, and the support can make a huge difference. If approved, you will have 90 days to apply Lifeline benefits to your current or new cell phone or internet If you are asked to recertify, you will receive a written notice from USAC’s Lifeline Support Center. After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. From the dashboard, you can visit the "Settings" page to Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier (NV), and the National Lifeline Accountability Database (NLAD). Mail in your application with documents to prove your eligibility. With ACP ending soon, (USAC) administers the Lifeline program under the direction of the FCC. Through the mail with a completed cover sheet, to: Lifeline Support Lifeline also provides state partners with access to the National Verifier to help consumers submit online Lifeline applications, upload eligibility or other documentation (as needed), and track the status of applications. Learn more and apply for Lifeline service Verizon offers Lifeline plans for home phone service, wireless and Fios Home Internet. March 29, 2023: Enhancements to the Online ACP Consumer Application; March 28, 2023: ACP and Lifeline Support Center P. The Lifeline National Verifier will determine if a consumer is eligible for a Lifeline benefit and, if so, provide approval by checking the following information: Identity Other application forms for FY2022 (FCC Forms 460, 461, or 465) were accepted prior to December 1 to begin the application process. Submit a Whistleblower Alert; File a Complaint; E-Rate. Page 2 of 7 niversal Application Review; Starting Services; Invoicing; Before You’re Done; Column 2. org for fastest USAC is aware that consumers may have been experiencing longer than usual document review times for their Lifeline applications. What do I need to do to get the benefit? 1 | Sign up. Not all ACP recipients will qualify for Lifeline and not all ACP internet companies participate in the Lifeline Program. This complies with both Federal and FCC information security guidelines. The last fully funded month of ACP was April 2024. Using this authority, the FCC has designated USAC as the permanent Lifeline Administrator. About FCC About USAC. Show us proof of Program Participation. If the consumer’s information is not found in the available databases, the consumer can provide additional information for verification. You can apply online, by mail, or with the assistance of your phone or internet company. My Applications from lest stert new when your TO qualify, click Expi n Date Start Lifeline Application App Type "Apply or USAC System Availability; Column 4. state. If your form status does not appear in the report more than 5 days after The Representative Accountability Database (RAD) validates the identities of those who perform transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier. Apply To apply for a Lifeline benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 6. The Affordable Lifeline consumers must apply for Lifeline and then sign up with a participating phone or internet company, recertify annually, and keep their information up to date. Please mail your application and proof of eligibility to the address on the application. Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. After you’ve been approved for the Lifeline program, Verizon is required to verify 1) that you are not already receiving the Lifeline benefit from another wireline, wireless or broadband service provider and 2) your identity, based on your full name, date of birth and the last 4 digits of your Social Apply now to confirm you qualify for the Lifeline program. Lifeline roram Application Form Page 1 of 8 niersal erice Administratie Comany www. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies ACP households may also be eligible for the FCC's Lifeline program, which offers up to $9. How to Apply by Mail. USAC manages the NV and provides customer service to consumers through . In 2016, the FCC charged USAC to develop and implement the National Verifier to determine Lifeline eligibility 1 Data sources of qualifying eligibility programs (e. Page 1: About the Lifeline Program . This initiative allows the public to explore and analyze information submitted by universal service program participants. The Lifeline Program. In addition to service provider access, state partners may also receive access to NLAD. But if your company can’t help (or doesn’t answer), you can contact the If you have a disability and need assistance with your application, contact the Lifeline Support Center. See the documents that can help prove your Lifeline eligibility and how to submit them. You may need to show proof of your income or participation in the program you USAC administers the Universal Service Fund under the direction of the Federal Communications Commission (FCC). Mail the form to this address: USAC Lifeline Support Center PO Box 1000 Horseheads, NY 14845. Service providers have the ability to submit and manage all invoices using the service provider section in My Portal. Register Here. Here’s how to join the government program for discounted internet and phone service. 25 if you live on qualifying Tribal lands). S. A Program of the California Public Utilities Commission © 2006-2023, State of California. You can receive Lifeline and ACP internet discounts at the same time until April 2024, the last full month of ACP discounts. 6:00 minutes. 25 (which is available to all eligible Lifeline consumers across the United States) plus up to an additional $25, which is available only to eligible consumers living on Tribal lands. This ensures accessibility for a wide range of applicants across the country. Home; LifelineSupport@usac. November 2024 Monthly Webinar November 13, 2024. LCS was introduced in 2018 as a replacement for FCC Form 497. These steps will help service providers navigate the Learn how to apply for Lifeline, a federal program that provides monthly discounts for phone and internet service for low-income households. Bring or mail the form to this address: USAC Lifeline Support Center P. My Profile Get Started Need Help? Start or return to your Lifeline application If you are interested in starting a Lifeline application, select "Start Lifeline application" below. USAC E-Rate Cybersecurity Pilot Program Applicant Process. Paper forms are for reference only. Column 1. USAC strives to provide efficient, responsible stewardship of the programs, each of which is a key The Payment Quality Assurance (PQA) program allows USAC to provide the Federal Communications Commission (FCC) with information about improper payments to program beneficiaries, as required by the Payment Integrity Information Act of 2019 (PIIA). Throughout the plan Qualify for Lifeline! In April 2016, the FCC released the 2016 Lifeline Order to allow Lifeline subscribers to apply the $9. Deadline for FCC Form 481. Lifeline Home; Get Started. – 9 p. Starting Monday, May 1, 2023, USAC will initiate automated eligibility database checks to verify the eligibility of Lifeline. The Lifeline discount is not transferable and only eligible customers may enroll in the program. Home. ‘Application_Not_Complete’ The consumer has not finished qualifying through the Lifeline National Verifier. Providers currently participating in the Organizations that support Lifeline consumers may use these resources to educate consumers about the program and how to apply. Then they select “Service Provider – 498 ID” and click “Register Your Company. On July 22, 2022, the FCC Wireline Competition Bureau directed USAC to carry forward up to $380. USAC is aware that consumers may have been experiencing longer than usual document review times for their Lifeline applications. In addition to the National Verifier, some states such as California, Texas, and ACPSupport@usac. If you qualify through your income: Help Connect America. Consumer Portal Service providers register for a 498 ID by visiting E-File in One Portal, USAC’s single sign-in dashboard for all USAC systems (including Lifeline systems), and selecting “create an account” from the bottom menu. 25 discount per month. gov in the web address bar and press . Due to a lack of additional funding from Congress, the ACP stopped accepting new applications as of February 7, 2024. to 10 p. 0. This number is also known as the service provider’s 498 ID. Call 877. Support. Mail. application to speed up processing time. Document Requirements: Complete a How to Apply for Lifeline Online. Create Account Create Account . The Process. Mail the form to this address: USAC Lifeline Support Center P. After the USAC How to Apply with a Lifeline Company. O. The ACP is no longer. Follow the steps above to apply online or contact the Lifeline Support Center if you need help. The FCC Form 484 Part 1 will not be visible to EPC users until the application window opens on September 17. How to Apply. For assistance getting access, contact USAC Customer Operations at (888) 641-8722 with your 498 ID (formerly known as SPIN). We'll help you every step of the way. The consumer has a qualified application in the National Verifier, but the latitude and longitude provided indicate they do not reside on Tribal lands, or the lat/long provided are not in the same state as the subscriber’s residential address. Careers; Procurement; Contact USAC. Paper Application: Page Seven and Eight Paper Application: Page Seven and Eight Submit Documentation to Streamline Process Submit Documentation to Streamline Process Examples of Acceptable Identification Examples of Acceptable Identification Lifeline Program Application (FCC FORM 5629) Instructions . The notice will say: You have to recertify; You have 60 days to respond; What to Do If Apply To apply for a Lifeline benefit, fill out the required sections of this form, initial every agreement statement, and sign on page 6. The form must be filed online using One Portal, USAC’s single sign-in dashboard for all USAC systems, including Lifeline systems. org Available for Public Use Lifeline is a Federal Communications Commission (FCC) program to help make communications services more The subscriber’s household will receive only one Lifeline-supported service and, to the best of his or her knowledge, the subscriber’s household is not already receiving a program-supported service; Delays in Lifeline Application Document Reviews Resolved. July 31, 2024: ACP July Newsletter July 24, 2024: Reminder May 2024 Claims Due August 1 July 18, 2024: Reminder May Claims Due August 1 July 11, The USAC Lifeline support site also creates downloadable Excel spreadsheets of nearby companies that participate in the program. Outside Oregon, Puerto Rico, South Dakota, Texas and U. to 9 p. Help Tools Accessibility. Benefit Qualifying Person (BQP) 12 USAC ACP Systems . If I selected the text message option, message and data rates may apply. Program participants can receive assistance with program questions, problems, and system issues by calling (888) 203-8100 Monday through Friday, 8 a. Lifeline is a federal assistance program that lowers your monthly cost of phone service, internet service, or a bundled package of phone and internet. a. On March 4, the FCC provided further information in a Public Notice that announced the last fully funded month of the program is April 2024. 282. Submit Documentation to USAC. 10:00 minutes. Lifeline is a federal government program of the Federal Communications Commission (FCC) that provides a monthly phone or internet service discount for qualifying low-income consumers. The USAC site guides you through eligibility and application. Qualification By mail: Print and complete an application (English / Spanish) and mail it with your proof of eligibility to: USAC, Lifeline Support Center, P. LifelineSupport@usac. The FCC has published rules detailing how consumers can qualify for Lifeline services and what Lifeline services they may receive Service providers participating in the Lifeline program and/or High Cost program must file FCC Form 481 with USAC. ACPSupport@usac. Webinars. How to Submit Documentation by Mail. The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. For details about service standards for the Lifeline program, please see the USAC pages: also apply Lifeline and ACP benefits to different service plans. In addition to the National Verifier, some states such as California, Texas, and Any questions about the application process or eligibility documentation can also be directed to USAC via the Lifeline Support Center at 1-800-234-9473. Submit a Whistleblower Alert Lifeline. Different account types provide users with various types of system access. Lifeline is a federal program that lowers the monthly cost of essential phone or internet services. Your FREE Lifeline benefit is limited to one per household and cannot be combined with any other Lifeline offer. Use of this system indicates acceptance of the terms and conditions governing the USAC systems. Learn more about qualifying. The last fully funded month of the ACP was April 2024, and the program has ended for now. If we are missing information, you will receive an Information Request once your form has been assigned to a reviewer. You can also recertify online at LifelineSupport. Box 1000 Horseheads, NY 14845 We provide additional safeguards to protect your information during the application process. org ¿Necesitas ayuda? Llama al Centro de Apoyo de Lifeline al 1-800-234-9473 FCC FORM 5629 Programa de Lifeline: Formulario de solicitud Nombre As part of continual system improvements, USAC conducts regular maintenance. Further training will also be provided to program participants regarding the Pilot Program’s competitive bidding, funding application, and reimbursement processes. About Important News: On January 11, the FCC released an Order announcing the wind-down requirements of the Affordable Connectivity Program, due to a lack of additional funding from Congress. Lifeline Program. After the USAC qualification has been completed, notify Brightspeed with your confirmation number to get the discount added to your qualifying service. These changes are part of an ongoing effort to help improve the consumer experience and simplify the application process. apply for Lifeline and re - apply as a survivor once you receive the email, text message, or letter from your phone company. org If you already have Lifeline, you can use that to qualify for the Affordable Connectivity Program before February 8, 2024. National Verifier Application: Consumers can apply to participate in ACP via National Verifier. Survivors can complete a paper application (English or Spanish) and mail the application and supporting documentation to this address:Lifeline Support Center P. Get help with or file a complaint about your Lifeline When you are asked to recertify you must do so within 60 days, or you will lose your Lifeline benefit. If USAC Sends You a Letter. (2) you are a consortium seeking more than $100,000 in program support during the funding year, including applications that seek more than $100,000 in program support for a multi-year commitment; or (3) you are a consortium seeking support for participant-constructed and owned network facilities. Determine Eligibility of Your Site; Prepare For Competitive Bidding & Request Services; Evaluate Bids & Select Service Provider; Submit Funding Requests; Review Funding Commitment Letter (FCL) Invoice USAC; Column 3. 1. The Representative Accountability Database (RAD) validates the identities of those who perform transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier. The FCC Form 481 is due on July 1 each year. The Companies Near Me tool is powered by USAC’s Open Data initiative. Find application forms and learn about Lifeline eligibility requirements. This list will consist of larger companies and may include The audits are designed and conducted so as not to impose undue demands in time or energy on program participants. This must be an in-person interaction. Once you qualify for Lifeline, you can choose a phone or internet company that offers the Lifeline benefit to enroll in the program. Telecommunications Program. On June 28, 2021 , the Federal Communications Commission (FCC) released a waiver regarding the Lifeline program for low-income consumers. If more than one person at the same address is applying for Lifeline service, all applicants must submit a Household Using this authority, the FCC has designated USAC as the permanent Lifeline Administrator. The links open a . By logging in, you represent that you are an authorized user. Evaluate Bids & Select Service Provider. Register to attend the monthly webinar here. The FCC has published rules detailing how consumers can qualify for Lifeline services and what Lifeline services they may receive (47 CFR §54. Sign up for the Lifeline program newsletter to receive webinar announcements via email. • Tap or click The National Verifier is a tool to help you confirm your eligibility for the Lifeline Program and/or the Affordable Connectivity Program (ACP). Lifeline lowers the If you live with another adult who gets Lifeline, you will need to answer a few questions to find out if your household qualifies for more than one benefit. The Universal Service Administrative Company (USAC) administers the Lifeline program. Lifeline discounts will apply first and ACP will apply to any remaining eligible monthly service fee. Visit a company in-store, or contact one online or by phone. Box 9100 Wilkes-Barre, PA 18773. ET. Rules If you USAC and the FCC will offer robust training to help schools, libraries, and consortia navigate the Pilot Program’s selection and application process. The law adopted explicit goals to guide the implementation of universal service policies. Consumers also have the option to submit an online application or mail in a paper application to the Lifeline USAC’s Lifeline Support Center serves as a resource for prospective and current Lifeline participants. Announcements; Appeals & Audits; The 2016 Lifeline Order also directed USAC to launch the National Verifier 2 in all states and territories by the end of 2019. Let’s take a look at the form and discuss the ‘Application_Not_Found’ The consumer has not qualified through the Lifeline National Verifier yet or their application has expired. Already participating in government assistance programs? USAC administers the collection of these contributions, then also administers the disbursement of USF money through four USF programs: Lifeline, E-Rate, High Cost, and Rural Health Care. Identity Verification. 2. Box 7081 London, KY 40742 Universal Service Administrative Company | www. (renew) my Lifeline benefit, I understand that I have to respond by the deadline or I will be removed from the Lifeline Program and my Lifeline benefit will stop. m On June 28, USAC launched a system dashboard that program stakeholders can use to determine the status of USAC program systems. Oct 23, 2024. If you have a disability and need assistance with your application, contact the Lifeline Support Center. , approve or reject this error) for each mock application. Join Lifeline as an ETC; Rules and Requirements. 410 of the Federal Communications Commission’s rules requires all Lifeline subscribers to demonstrate their eligibility to receive Lifeline services. In addition to Lifeline, USAC administered the Emergency Broadband Benefit (EBB) Program in 2021 and now administers the Affordable Connectivity Program (ACP), which replaced the EBB Program and began on December 31, 2021. servicenowservices. LifelineSupport. Initial I was truthful about whether or not I am a resident of Tribal lands, as defined in section 2 of this form. Enter Your Personal Info Enter Your Personal Info . 400 et seq. USAC regularly hosts training View the 2024 Customer Service Center (CSC) Holiday Closures. To find a Lifeline provider in your area, use the Companies Near Me tool. Menu. Rules If you USAC is aware that consumers may be experiencing longer than usual document review times for their Lifeline applications. To apply online: Visit the official Lifeline National Verifier page. Estimated Duration Invoice USAC; Submit Annual Report; What is a Consortium? Column 2. Available on the Lifeline Support website, the FORM 5629 can be downloaded in both English and Spanish. Manage the Benefit. Box 7081 London, KY 40742 1. To request a manual review, email Lifeline Program with the application ID and desired result scenario (e. org. Use this tool to learn if USAC has received your FCC Form 466 and collected the information it needs to make a funding commitment decision. Available for Public Use. This enables Lifeline consumers to apply to Lifeline through a provider's website. org | www. O. Join Lifeline as an ETC; and signed a contract (if applicable), you can file an FCC Form 471 to apply for discounts as soon as the FCC Form 471 application filing window opens. the Lifeline program. All Rights Reserved. org for fastest processing. The EBB Program ended on December 31, 2021, with To apply for Lifeline, consumers can utilize the National Verifier application system accessed either through the USAC website or a participating phone or internet company. The Lifeline Support Center operates 7 days a week from 9am to 9pm and continues to review applications during this period. The Schools and Libraries (E-Rate) program team is here to help you every step of the way. Service providers may submit an online application on behalf of their consumer to verify the consumer’s eligibility for Lifeline. Or both. Documentation must include: Your name or dependent’s name; The You can get Lifeline if your child or dependent participates in any of the programs listed above. Customers who live on federally How To Apply. Sign In Sign In The USAC site guides you through eligibility and application. Call the Lifeline Support Center at 1-800-234-9473 FCC FORM 5629 OMB APPROVAL EDITION 3060-0819 Lifeline Program Application Form Notice PAPERWORK REDUCTION ACT NOTICE: Section 54. Follow these steps to apply online What the steps look like 1 . If you participate in the Lifeline Program through your telecommunications company and have questions or problems with your service, want to report Lifeline Program fraud, or have a complaint about your telecommunications company, please visit the Help with Lifeline page. Note: On December 31, 2021, the Affordable Connectivity Program (ACP) replaced the Emergency Broadband Benefit Program. We are actively working to resolve the issue and apologize for any inconvenience this may cause. If you qualify, your household can receive a monthly Lifeline benefit of up Affordable internet is available through the Lifeline program. is USAC’s centralized application system. These documents are provided for reference only, as the forms must be completed online through USAC’s E-File system E-Rate Systems (EPC, ECF, CBR) Outage October 25, 2024 due to System Maintenance: Oct 17, 2024. USAC will approve or reject mock applications based on the service provider request; however, this process will not validate that the documentation is acceptable. This program helps ease the burden of monthly phone bills for qualified individuals and their families by covering the cost of monthly data, texting, and monthly minutes. Date of Deployment. Your Representative ID is a unique number that connects your identity to the transactions you complete in NLAD and the National Verifier. Survivors can visit LifelineSupport. lifelinesupport. If you live in California, Oregon, or Texas, check with your phone or internet company or visit your state website to find out how to apply for the If you have questions during the application process, contact the ACP Support Center by email at . TracFone offers Lifeline services on prepaid cell phones and service provided by SafeLink Wireless® and Walmart Family Mobile. OMB APPROVAL EDITION If you need help with your application, call the Lifeline Support Center at (800) 234-9473 7 days a week, from 9 a. The dashboard uses a color code to identify outages, issues and scheduled maintenance for Lifeline’s systems including the National Verifier, National Lifeline Accountability Database (NLAD), Lifeline Claims System (LCS), USAC will contact you by email from LifelineSupport@usac. Once you are a Lifeline participant, you must renew your participation annually through the recertification process. 25 monthly Lifeline discount to broadband and broadband-voice bundled service, The FCC and USAC temporarily waived certain Lifeline eligibility requirements for consumers participating in FEMA’s Individuals and Households Program Check all that apply. 700 12th St NW, #900 Washington, DC 20005 202. 5612 to start the application process, or apply online. For more information on how to receive access to either system, review the Account Types page. Internet. The issue is now resolved, and document review times are back to normal levels. Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company. org or call (800) 234-9473 from 9 a. . Join USAC, the FCC, and other To apply for the Lifeline program, fill out the required sections of this form, initial every agreement statement, and sign on page 6. Customers who qualify will get at least a $9. m. EST due to system upgrades. About. OM Lifeline is an assistance program providing government cell phone service for free to eligible customers in low-income households. NLY. Rules . Service providers participating in the Lifeline program and/or High Cost program must file FCC Form 481 with USAC. ET, 7 days a week 1-800-234-9473 LifelineSupport@usac. If you have a question about Lifeline, try calling your company first. org to complete the electronic application and upload any required documentation. 25/month on your phone, internet, or bundled You may be eligible to get Lifeline based on your income or participation in a government assistance program. USAC Lifeline Support Center P. Note: Are you a consumer If you receive FEMA's Individuals and Household Program support, you can get Lifeline. Federal (USAC) Lifeline Support (800) 234-9473 Open Monday through Friday, from 10 a. on the keyboard or The Lifeline Claims System (LCS) is the online filing system that service providers use to submit claims for reimbursement. NFORMATION . To add them now, include the documents in option 1 or option 2 below: 1. pdf document that contain the instructions to the form, with a copy of the form at the end of the document. Connected Care Pilot Program The Lifeline program provides low-income Wisconsin residents affordable access to essential telecommunications services by discounting the cost of phone, cell and internet services. , Medicaid ). MFA helps safeguard access to data and applications, and provides additional security by requiring a second form of user authentication. USAC added multi-factor authentication (MFA) to increase the security of Universal Service Fund (USF) IT applications. org • Contact the federal Lifeline Support Center. Service providers must file all FCC forms electronically. Service providers can qualify them at checklifeline. 776. Due to a lack of additional funding from Congress, the ACP stopped accepting new The FCC issued awards for 539 applications to help health care providers (HCPs) provide telehealth services to patients at their homes or mobile locations in response to the COVID-19 pandemic. USAC and the FCC launched the EBB Program on May 12, 2021, allowing both existing Lifeline s ubscribers and new customers to apply for and enroll in the program. ) 2. SNAP Nutrition Security (SS) Vet-reps Survivors ifyou on lends) I I is in Yau to you Back Next Welcome TEST TEST Lifeline is federal program that lowers the cost of phone or internet services. Previously providers would use FCC Form 497 to submit claims. Join USAC for live training webinars provided throughout the year for Lifeline program participants, and watch recordings of those you may have missed. If your household is eligible, you can receive: Up to $9. Seniors can apply to the Lifeline program either online in the National Verifier application system or by printing and filling out a paper application and mailing it to: USAC Lifeline Support Center P. Applicants need to How to Apply for the Lifeline Program. To call them, look up your company’s contact information. Open 9 a. Under this program, USAC assesses specific payments made to select beneficiaries in all four programs Lifeline Program. In 2023, consumers submitted almost 18 million Lifeline applications. Get a discount on your monthly phone or Application Review; Starting Services; Invoicing; Before You’re Done; Column 2. M L DITIN Page 2 of 8 Universal Service Administrative Company | www. USAC worked closely with the Lifeline program: Number of subscribers reported on the FCC Form 497; Amounts reported on the FCC Form 497; Beneficiary eligibility to receive Lifeline program support; Approval of USAC Common and Consolidated 1st Quarter 2025 Budgets for the November 1, 2024, Federal Communications the National Verifier and National Lifeline Accountability Database Systems for the Affordable Connectivity Program – E. It stopped accepting applications in February and will shut down in April 2024. New Application Status Report Tool. Important News: The Affordable Connectivity Program (ACP) has ended for now due to lack of additional funding from Congress. Apply. 5. Connected Care Pilot ARC cannot be charged to Lifeline program subscribers; ARC is independent of the subscriber line charge but it may be listed as a single line item; Residential rate ceiling – local consumer rates (including the subscriber line charge and other fees) plus ARC cannot exceed $30 When submitting your Tariff Review Plans to USAC, please also Sixty days prior to the start of each quarter, USAC is required to submit a projection of the High Cost, Lifeline, Rural Health Care, and Schools and Libraries Program’s support requirements along with other quarterly administrative filings for the ensuing quarter to the FCC. Before You Begin; Obtain a SPIN (498 ID) Responding to Bids ; Winning the Bid; Starting Services; Invoicing; Before You’re Done; Tribal Libraries Pilot Program; Cybersecurity Pilot Program; Column 3. *If I selected the phone or text option, I consent to let USAC contact me at my Lifeline phone number for important reminders and updates to my Lifeline service. 25 ($34. Eligible customers may get up to $9. The tool's dataset refreshes daily. Learn more about: m m m Access to the systems is provided solely to USAC-authorized users for USAC-authorized business purposes. Resources. • Type AffordableConnectivity. Missed a bulletin? Make sure you’re subscribed for ACP content and bulletins here. This program helps ease the burden of monthly phone bills for qualified individuals and their families by subsidizing monthly talk, Find application forms and learn about Lifeline eligibility requirements. It determines whether consumers are eligible for Lifeline and ACP. Enhancements to the ACP Application - March 29, 2023. About Lifeline Lifeline is a federal benefit that lowers the monthly cost of phone or internet service. Enter. outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for the High Cost Program, Lifeline Program, Rural Health Care Program, and Schools and Libraries Program. If you or anyone you know may be a victim of abuse, help is available 24/7 from the National Domestic Violence Hotline at (800) 799-7233 or Strong Hearts Native Helpline at (844) 762-8483. The Lifeline National Verifier will determine if a consumer is eligible for a Lifeline benefit and, if so, provide approval by checking the following information: Identity Apply now to confirm you qualify for the Lifeline program. E-Rate program applicants who select the Billed Entity Important News: The Affordable Connectivity Program (ACP) has ended for now due to lack of additional funding from Congress. This information is automatically checked against databases. If you are asked to recertify, you will receive a written notice from USAC’s Lifeline Support Center. 15 • The . 10 • On September 19, 2024, USAC released updates to the online Lifeline application in the National Verifier consumer portal • These updates include the following: • Providing a new Lifeline application landing page with key information on the program and how to sign up Mail your completed application form to: USAC Lifeline Support Center P. phyjir aygap bgkf png agxl tmtos mhrx gzqnrrv etlopai argznj